Version 1.3 - April 2019
Welcome to Alvera Palace escort service. To offer our clients an ultimate experience, we gather and use personal information. Confidentiality and discretion are priorities at Alvera Palace.
Alvera Palace is the controller of personal information. That is to say, the entity that determines the purpose and means of processing on the basis of a specific legal authority.
1. Application Privacy Statement
Alvera Palace privacy statement applies if an information request or booking request is made by e-mail/website form/telephone and booking has taken place.
2. What information do we collect
information is provided by yourself. Information about you as a person is also provided by the escort(s) and obtained by Alvera Palace from pubic sources.
The personal data you provided to Alvera Palace must be correct. If information that is requested before hand is not, not fully or incorrectly supplied by you, Alvera Palace can not Provide you with a service.
If a booking request results in a booking, we collect the following information: name, contact details, age, occupation, your preference and information about you as a person.
If a booking request results in a booking, but the booking is canceled again by the client, the data will be processed in the same way as if the booking had taken place, with the exception of he information provided by the escort(s).
In cases where an information request or booking request does not result in a booking, only the (email) correspondence will be saved, unless in the case of a faker as described in article 12 of our Terms and Conditions. In the case of a faker, all information will be collected and processed.
3. Why we collect and use personal information
Alvera Palace collects and processes personal data for he following reasons:
To make a succesful match between you and one or more escorts.
To make a booking and to optimize future bookings
To safeguard the safety and welfare of the escorts.
To prevent fakers from causing further damage.
To comply with a legal duty or obligation.
Personal data are not processed for other purposes.
unless otherwise agreed we will not initiate contact with you unless there is an urgent reason for his. This means that we only contact you by phone in the event of a missed call durin our operating hours which we can return within 30 minutes and for urgent matters on the day of your booking. We will contact you by email in the event of a change of your booking and to optimize future bookings. For later purpose it is possible that we ask you for feedback via email withing two weeks of your booking.
Alvera Palace only processes personal data if there is a legal basis for this.
The legal basis depends on which of the above purposes for which we collected and used your personal information.
The legal basis is one of the following:
The legitimate business interest of Alvera Palace: Where it is necessary for Alvera Palace to understand its clients and their wishes and to operate effectively as number 1 high cass escort service in Europe and across the globe.
Vital interest to ensure the safety and well-being of escorts and to ensure that escorts do not go beyound their own limits, so tht physcal integrity is guaranteed.
Compiance with laws: where Alvera Palace must process personal data in order to comply with a leal duty or obligation.
5. The storage of information
Alvera Palace will keep your personal informaion as lon as we need it for the purposes set out in section 3 of this privacy statement and in accordance with retenton periods required by aplicable law. This period is 7 years, however your details are anonymized after 3 years. In addition, we may retain data durin the limitation periods or to protect Alvera Palace against a legal claim. Also in the case of fakers, we can keep the data longer to protect Alvera Palace from futher damage.
If we no longer need to keep your personal information, we will delete it.
6. Share personal data
Personal informaion is not shared within the organisation, unless this is strictly necessary for persons who need to know this information, such as for the execution of and/ or making a booking possible.
Alvera Palace may share your personal data with third parties in the followin cases:
In the case of fakers
To legal advisors for obtaing legal advce
To debt collection agencies in case of default
To the government to protect our rights, property, your safety and the safety of the escorts.
to comply with a legal duty or obligation.
7. How Alvera Palace protects personal information
Alvera Palace applies a very high standard regarding the protection of personal data. We will endeavour to protect personal data in every possible way that can resonably be expected from us.
Unfortunately, no data transfer or internet storage can be guaranteed 100% secure. If you have reasons to believe that there is an unsafe situation, you must notify us immediately by contacting us at the email address below.
8. Privacy rights
You have the right t access your personal data. If yu can prove that the personal information we hold about you is incorrect, you can ask us to correct this infrmation. If it is not necessary for us to store or process personal data, you can ask us to completely or partially erase your data, except in the case of a faker.
9. Changes to this privacy statement
Due to discretion, Alvera Palace does not have a mailing list to inform clients of changes in the privacy staement. The most recent version of the privacy statement can be found on the website.
10. Contact us
For questions or comments about the privacy statement, please contact Alvera Palace via the email adress: [email protected]
We hope that we can help you satisfactorily. if you are still not satisfies, you can contact the Enlish Data Protection Authority.